Tuesday, April 3, 2012

Reduce Telecommunications Costs Without Sacrificing Service

Reduce Telecommunications Costs Without Sacrificing Service

Businesses rely on telecommunications to access information, strengthen relationships and enable success. Voice services, internet connectivity and data networking are critical components for connecting with both internal and external stakeholders. It isn’t a secret that these services normally account for a healthy percentage of a company’s expenses.

There are, however, a few cost-saving strategies that can be performed relatively easily. Here are a few tips savvy companies have used to increase the quality of their communications while also saving money:

  • Perform an Audit - An audit of your existing services and expenses can help quickly identify opportunities for savings. There may be rates that have been in place for a few years that can be renegotiated to better reflect market rates. It may also make sense to consider utilizing an external firm to assist with the audit. The right partner can bring expertise from similar projects that can add to your savings.
  • Embrace Technology - You may already have existing networking infrastructure in place that can be upgraded to take advantage of Voice Over IP (VoIP) or other emerging technologies. Some of the newer technologies can provide a higher quality of service and cost savings if rolled out strategically.
  • Maintain an Accurate Inventory - It is critical to understand which voice, data and internet services your company is actually using. If you take the time to establish then maintain a complete inventory of your lines it will be easier to eliminate underused resources or consolidate services. In addition, this snapshot will help as you renegotiate contracts with your provider.
  • Merge Accounts - If you have voice services from one provider and data from another consider moving one of these services to the other provider. Just from a billing perspective using the same carrier will make it easier for your to understand what you’re paying for. In addition, purchasing more services from an existing provider may qualify you for different levels of customer support or discounts.
  • Tap Into Buying Power - The more services you use and the more locations you represent the easier it will be to negotiate better rates. Don’t let remote sites or branch offices purchase their telecommunications directly. Centralize the purchasing with a single provider. Having multiple locations use different carriers increases your expenses and is more difficult to manage. This consolidation will also help you eliminate expenses associated with unused resources.
  • Consolidate It - This is a little different from the concept of merging accounts mentioned above. Consider instead working with a partner who can offer the best cost per service on the networks of multiple providers. IPLogic’s carrier solutions provides companies with the right mix of data, audio and video connectivity to match their needs and budget. Even if those services are run on the networks of multiple providers you benefit from working with a single vendor for billing, customer support and telecommunications services.

Contact us if you would like to learn more about how to optimize your telecommunications. IPLogic’s team of experts can perform an assessment of your existing service and determine your business needs. We’ll then present a full evaluation consisting of a set of solutions with the carriers to cater to your connectivity and budget needs. No more working with multiple vendors to provide different functions on different physical networks.

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