Is your healthcare institution doing all it can do to mitigate against sentinel events?
Evan Bossonis
Business Development Leader, Team Lead - Unified Communications
A sentinel event is defined by The Joint Commission (TJC) as: “any unanticipated event in a healthcare setting resulting in death or serious physical or psychological injury to a patient or patients, not related to the natural course of the patient's illness.”
“Ineffective communication is the most frequently cited root cause for sentinel events. Effective communication that is timely, accurate, complete, unambiguous, and understood by the recipient reduces error and results in improved patient safety.” - 2009 Joint Commission (TJC) - Hospital National Patient Safety Goals.
